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Patient Financial Information

Please bring your current insurance, Medicare, or public assistance information with you on the day of your procedure. If required by your insurance provider, obtain preauthorizations, physician referral, or second opinion documentation prior to your appointment.

Facility Fees

Prime Surgical Suites fees cover only the use of the facility, and do not include laboratory, pathology, surgeon, anesthesiologist or certified nurse anesthetist fees, nor does it include the cost of any implants used for your surgery. You will be billed separately for these fees.

Please let us know prior to your surgery if you need help making special financial arrangements; we’re happy to discuss alternative payment methods with you.

Collections and Payment Policy

  • We’re happy to accept cash, cashier’s checks, credit cards and personal checks with valid identification.
  • Co-pays will be due on the day of your surgery.
  • For patients with no insurance coverage, all fees will be due in advance.
  • CareCredit is a patient payment plan with eligibility determined by the patient’s out-of-pocket expense. Plans extend up to 60 months and allow up to 18 months of interest-free payments. Apply at our facility, by visiting, or by calling (800) 365-2895 for an Automated Phone Application.

Prime accepts the following insurances:

  • Medicare
  • Medicaid
  • BCBS
  • United Health Care
  • Cigna
  • Aetna
  • MedCost
  • Worker’s Compensation
  • Humana
  • Direct Net
  • All other insurances accepted with out of network benefits


Prime Surgical Suites welcomes Medicare beneficiaries for treatment; we are Medicare certified and comply with all specified physical plant, staffing, safety and governance standards.

“Facility fees for approved services at an Ambulatory Surgery Center (facility where surgical procedures are performed, and the patient is released the same day). You pay co-insurance, and Part B deductible applies.” - Medicare & You Handbook (regarding Part B-Covered Services)

For more information on your Medicare benefits, please visit If you have any questions regarding facility payments, insurance or other financial issues, please feel free to contact us directly.

Financial Assistance and Charity Care

If you believe you qualify for Financial Assistance or Charity Care, please contact our business office and someone will be happy to assist you with the application process to apply for these services. Our business office phone number is (828) 394-6702.

Your Rights and Protections Against Surprise Medical Bills

Prime Surgical Suites is happy to provide estimates for facility fees. Please note these estimates are based on your surgeon’s treatment plan and could vary if treatment plan changes. It does not include any patient financial responsibility for the surgeon and anesthesiologist, covered implants, or any other ancillary services or tests ordered by your doctor. You will be billed separately for these fees.